Contact Us
We're here to help. Reach out anytime — we'd love to hear from you.
Get In Touch
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Email Us
For general inquiries, order support, or partnership opportunities:
support@pharmron.com.ngWe typically respond within 24 hours during business days.
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Chat on WhatsApp
Prefer instant messaging? Reach us directly on WhatsApp:
+234 803 734 1221Available Monday – Saturday, 9 AM – 6 PM (WAT).
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Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (WAT)
Saturday: 10:00 AM – 4:00 PM (WAT)
Sunday: Closed
Send Us a Message
Frequently Asked Questions
How long does delivery take?
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Delivery times vary by product and location. Signature products typically ship within 1–2 business days. Partner products may take 3–5 business days depending on the fulfillment partner. You'll receive tracking information once your order is processed.
What is your return policy?
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Signature Products can be returned within 14 days of delivery, provided the product is unused and in its original packaging. Partner Products follow the manufacturer's return policy — we facilitate the process on your behalf. See our Terms of Service for full details.
Are your products GTIN-verified?
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Absolutely. Every product listed on Pharmron — whether Signature or Partner — carries a verified Global Trade Item Number (GTIN). This ensures authenticity, traceability, and compliance with Google Shopping standards.
How do I become a verified partner?
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We're always looking for quality brands to join our Community Favorites. Send us an email at support@pharmron.com.ng with the subject "Partnership Opportunity" and tell us about your products. Our team will review your submission and get back to you within 3–5 business days.